CRM & Email

Your next customer is already on your list. You’re just not talking to them yet.

Last Broadcast SendNo Segmentation
Recipients42,000
Open Rate18%
Revenue / Recipient$0.02
Same message to every subscriber, regardless of behavior

One Blast to Everyone Is Leaving Revenue on the Table

Most brands still send the same message to their entire list regardless of what any individual subscriber has actually done — no behavioral segmentation, no lifecycle logic, just a calendar of broadcasts.

The welcome series and win-back flow that worked great at launch quietly degrade over a year or more without anyone touching them, while success still gets measured in opens and clicks instead of the revenue those flows actually generate — and duplicate, stale contact data undermines whatever segmentation does exist.

Lifecycle Marketing That Compounds

We design the full lifecycle — welcome, nurture, win-back, post-purchase — as one connected system mapped against revenue, not a stack of one-off automations built at different times by different people.

Segmentation runs on real behavior and purchase history rather than static demographic buckets, inside whichever platform you’re already on — Klaviyo, HubSpot, or otherwise — with deliverability and list hygiene treated as ongoing maintenance, not a one-time cleanup.

Revenue — 6 Month TrendCompounding
+68%✓
Welcome SeriesLive
Nurture TrackLive
Win-Back FlowLive
Post-PurchaseLive
One connected lifecycle, not four one-off automations

42% of email revenue typically comes from automated flows, not one-off broadcasts

$42 average return for every $1 spent on email, per Litmus's benchmark research

7× more expensive, on average, to acquire a new customer than to retain an existing one

How We Approach It

Lifecycle Flow Architecture Behavioral Segmentation Platform Management Deliverability & List Health
Lifecycle Flow Architecture

Welcome, nurture, win-back, and post-purchase sequences get designed as one connected journey, mapped and measured against revenue outcomes.

Behavioral Segmentation

Lists get split by what someone’s actually done — engagement, purchase history, browsing behavior — instead of static fields set at signup.

Platform Management

Hands-on management inside Klaviyo, HubSpot, and comparable platforms, so the strategy doesn’t stall waiting on someone else’s implementation queue.

Deliverability & List Health

Domain authentication, ongoing list hygiene, and engagement monitoring keep your messages landing in the inbox instead of quietly sliding into spam.

Lifecycle CoverageAll Live
0/ 4 flows live
✓Welcome Series
✓Nurture Track
✓Win-Back Flow
✓Post-Purchase
List SegmentsBehavior-Based
Engaged42%
Purchased31%
Browsed Only18%
Inactive9%
Platform MigrationCompleted
2.1%Legacy ESP
4.6%Managed PlatformWinner
+119% engagement lift after migrating & properly configuring flows
List HealthHealthy
0%Inbox Placement
0%Bounce Rate
0Health Score
M
T
W
T
F
S
S

Frequently Asked Questions

Most commonly Klaviyo and HubSpot, along with the CRMs already sitting underneath them — we manage inside your existing platform rather than requiring a migration to get started.

If you’re on something less common, tell us and we’ll confirm fit before scoping anything.

Not necessarily. We audit what’s running first, and often the fastest wins come from fixing segmentation and timing on flows you already have, not replacing them outright.

A full rebuild only gets recommended when the underlying architecture is genuinely holding back what the flow could be doing.

Revenue per flow, revenue per send, and retention lift are the primary numbers — opens and clicks are useful diagnostics, but they’re not the scoreboard.

You’ll get visibility into exactly which sequence is driving which dollar, so budget and attention go where they’re actually earning it.

Ready to make your list earn its keep?

Work with us